I have a set of these in both mine and my wifes Nolan 102's. The tail did need to be secured to the helmet with small tie-wraps, but other than that the only attention these have needed since we installed then in 2006 has been replacing the wind covers on the boom mics. My wife and I are both Ham Radio operators and have Ham Radio on the bike and we get consistantly excellent audio reports both on Ham Radio and CB. The transmit audio quality with these is FAR superior than anything J&M currently has on the market. We are always told that we can be heard and understood when others in our group with J&M's can't. Our new helmets this summer will get a new set of Air Riders, no question.

I have had this headset for over 2 years and have had no problems with it.

As mongo said, this is junk, poor quality wiring. signal becomes intermittent in a few weeks.

To all:
It is my personal opinion that this product is defective by design. This Headset doesn't have a strain relief built into the upper cord. The connecting wires to the left ear and mic assembly hang out of the helmet with out any strain relief support and they break very easily. The upper cord hangs out of the helmet over my left shoulder down my left side. The upper cord connector gets snagged on the collar of my leather jacket when I turn my head to the left. Over a VERY SHORT period of time the headset becomes intermittent and then goes dead in the left speaker. When I call the company I was treated as I was the bad guy and in competent. I

I think this is the best headset on the market. It mounts very cleanly, works and sounds great. It is a very flexible headset that gives the rider and passenger a lot of options.